Requirements
Education
- BBA/MBA in Marketing from a reputed university.
- Bachelor or Master degree in Retail Management or a related field.
Experience
- At least 12 years
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The applicants should have experience in the following business area(s): Retail Store,Group of Companies,Chain shop,Healthcare/Lifestyle product
Additional Requirements
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Preferably experience in working with a reputed Footwear Brand.
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Proven experience as a Retail Operations Manager or in a similar managerial role for a minimum of 5 (five) years.
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Strong understanding of retail operations, merchandising, and customer service principles.
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The ability to motivate, guide, and manage a team effectively.
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Effective communication and interpersonal skills.
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The ability to analyze data, identify trends, and make informed decisions.
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The ability to identify and resolve issues quickly and efficiently.
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Understanding of inventory management, supply chain, and retail technology.
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Be honest, trustworthy, respectful and flexible.
Responsibilities & Context
A Retail Operations Manager oversees the day-to-day operations of a retail business to ensure efficiency, productivity, and profitability. They are responsible for a wide range of tasks, including managing staff, developing and implementing operational policies, monitoring inventory, and ensuring excellent customer service.
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Overseeing the day-to-day operations of the store, including opening and closing procedures, maintaining store appearance, and ensuring a safe and efficient environment.
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Recruiting, training, and supervising store staff, including scheduling, performance management, and providing guidance and support.
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Creating and enforcing procedures to optimize store operations and ensure compliance with company standards.
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Monitoring stock levels, managing inventory flow, and ensuring accurate inventory tracking and promotional activities.
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Addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction.
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Managing store budgets, tracking expenses, and analyzing financial performance and ensuring profitability.
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Analyzing sales data, developing strategies to improve sales, and collaborating with the marketing team on promotions and events.
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Demonstrated leadership prowess in team management, fostering employee growth, and minimizing attrition.
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Maintaining regular communication with area managers, outlet managers and Sales Promoters for achieve business targets.
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Identify locations for new stores, help for execute new projects by expand/relocate/consolidate stores as per company plan.
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Ensured timely updates of licenses and other statutory documents, guaranteeing compliance with legal requirements.
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Developing and implementing strategies to improve operational efficiency and productivity.
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Provide market intelligence data and develop the outlet/store sales force.
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Providing regular reports and presentations to senior management on operational performance.
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Carry out any directives given by the Management, for betterment of the organization.
- T/A,Mobile bill,Tour allowance,Medical allowance,Weekly 2 holidays
- Lunch Facilities: Full Subsidize
- Salary Review: Yearly
- Festival Bonus: 2
Workplace
Work at office
Salary: Negotiable
Employment Status
Full Time
Gender: Only Male
Job Location
Dhaka
Application Deadline: 31 Jul 2025